FAQ
❓ Frequently Asked Questions (FAQ)
📦 SHIPPING & DELIVERY
Where do you ship from?
We ship worldwide from our fulfillment centers in Europe and the US. Our mission is global, and so is our reach.
How long does shipping take?
- Sweden & EU: 4–8 business days
- USA & Canada: 6–10 business days
- Rest of the world: 7–14 business days
How can I track my order?
As soon as your order ships, you’ll receive a tracking number via email. If you don’t receive it within 5 days, please check your spam or contact us at support@stopthewarstore.com.
Do you ship internationally?
Yes! We proudly ship worldwide. Peace has no borders.
👕 PRODUCTS & SIZING
How do I choose the right size?
Each product page includes a size guide. Compare with a garment you already own. When in doubt, size up for a relaxed fit.
Are your clothes ethically made?
Absolutely. Our garments are produced in WRAP-certified facilities using ethical and sustainable practices.
Do your designs fade or peel?
No. We use premium direct-to-garment (DTG) printing to ensure long-lasting color and quality — even after many washes.
🔄 RETURNS & EXCHANGES
What’s your return policy?
We accept returns within 14 days of delivery for unworn, unwashed items. Contact support@stopthewarstore.com to start a return. Return shipping is covered by the customer unless the product is defective.
Can I exchange an item?
We currently don’t offer traditional exchanges. Please return the original item and place a new order for the desired size or product.
What if my item is damaged or incorrect?
If something’s wrong, please send a photo and your order number to support@stopthewarstore.com within 7 days. We’ll fix it!
💳 ORDERS & PAYMENT
What payment methods do you accept?
We accept Visa, Mastercard, PayPal, Klarna, and Apple Pay. All payments are securely processed.
Can I cancel or change my order?
If your order hasn't been processed yet, we may be able to help. Contact us immediately. Once shipped, orders cannot be changed or canceled.
🌍 OUR MISSION
What does StopTheWarStore stand for?
We’re not just a brand – we’re a movement. 10% of all profits go to humanitarian and anti-war causes. We use fashion as a voice for peace.
Where does the 10% donation go?
Donations support vetted nonprofits providing aid to war-affected regions. We aim for full transparency – our Impact Page is coming soon.
Is this a real movement or just a trend?
We’re 100% independent and committed to long-term change. This is a protest through purpose, and every purchase counts.
📬 STILL NEED HELP?
Email us at support@stopthewarstore.com or use our Contact Page. We reply within 24–48 hours, Mon–Fri.